Terms of service

Terms of Service

Last Updated: November 2026 • Saray Collection

Welcome to Saray Collection. By visiting our website and placing an order with us, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our store.

1. General Store Terms

  • By placing an order on Saray Collection, you confirm that you are at least 18 years old or are placing the order with the permission of a parent or guardian.
  • You agree to provide accurate, complete, and current contact and shipping details (name, active phone/WhatsApp number, and complete delivery address).
  • We reserve the right to refuse or cancel any order if fraudulent activity, fake contact details, or repeated parcel refusals are detected.

2. Products, Colors & Availability

  • We make every effort to display the colors, prints, and textures of our outfits and abayas as accurately as possible. However, slight variations may occur due to studio lighting or mobile/computer screen settings.
  • All products are subject to stock availability. If an ordered item runs out of stock unexpectedly, our team will notify you immediately to offer an alternative design or cancel the order.
  • Product prices and promotional discounts are subject to change without prior notice.

3. Orders & Cash on Delivery (COD) Policy

  • All Cash on Delivery orders require verification via phone call or WhatsApp message prior to dispatch.
  • By confirming an order, you agree to accept the parcel and pay the full invoice amount in cash upon delivery.
  • For high-value orders or specific regions, Saray Collection reserves the right to request a partial advance or shipping fee confirmation before dispatch.

4. Intellectual Property

All content on this website—including the Saray Collection brand name, logos, text descriptions, graphics, and layout—is the property of Saray Collection and may not be copied, reproduced, or used for commercial purposes without written permission.

5. Governing Law & Contact Information

These Terms of Service are governed by the laws of Pakistan. If you have any questions regarding our terms, please contact us:

WhatsApp / Phone: 0304-6290639

Email: sarayofficial01@gmail.com